“We have a busy week ahead”, said the middle manager opening another weekly team meeting. He continued: “A week full of exciting challenges and opportunities”. We heard his words as neither remarkable or mundane until some weeks later when we realised all managers at the firm uttered the same words at every team meeting. Over time, repetition undermined their words’ motivational impetus and blunted their import. Managerial speak had quickly curdled to cliché.
For the lazy or pressed for time, clichés can serve as a crutch.… Read the full article